Frequently Asked Questions
Everything you need to know about your SHAPERLUV experience.
How do I find the right size for my body type?
We recommend referring to our detailed Size Guide located on each product page. For the best fit, take accurate measurements of your waist and hips. If you are between sizes, we suggest sizing up for comfort or sizing down for more intense compression.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for most items. To be eligible for a return or exchange, the garment must be unworn, unwashed, and in its original packaging with all tags attached for hygienic reasons.
How should I care for my shapewear to ensure it lasts?
To maintain the elasticity and compression of your SHAPERLUV garments, we recommend hand washing in cold water with mild detergent. Avoid machine drying; instead, lay the item flat to air dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern express checkout options like Apple Pay and Google Pay for a seamless shopping experience.
Is the packaging discrete?
Yes, we value your privacy. All orders are shipped in plain, durable packaging without any explicit branding on the exterior to ensure your purchase remains confidential.